Privacy policy

1. General provisions

This personal data processing policy is drawn up on the basis of the Constitution of Ukraine and the Law of Ukraine “On the Protection of Personal Data” dated June 1, 2010 No. 2297-VI (hereinafter referred to as the Law), as well as the General Data Protection Regulation (EU) 2016/679 dated April 27 .2016 (EU General Data Protection Regulation, hereinafter referred to as GDPR) and other applicable European data protection legislation and determines the procedure for processing personal data and measures to ensure the security of personal data of the Volunteer Center (hereinafter referred to as the Operator).

  1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of a person and a citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
  2. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website

2. Basic concepts used in the Policy

  1. Automated processing of personal data - processing of personal data using computer technology
  2. Blocking personal data - temporary suspension of the processing of personal data (except when processing is necessary to clarify personal data)
  3. Website - a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at the network address
  4. Personal data information system - a set of personal data contained in databases, and information technologies and technical means that ensure their processing
  5. Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data
  6. Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) , extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data
  7. Operator - a state body, municipal body, legal entity or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations ) committed with personal data
  8. Personal data - any information relating directly or indirectly to a specific or identifiable User of the website
  9. User - any visitor to the website
  10. Provision of personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons
  11. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way
  12. Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity
  13. Destruction of personal data - any actions as a result of which personal data are destroyed irretrievably with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) as a result of which material carriers of personal data are destroyed.

3. The Operator may process the following personal data of the User

  • Last name, first name, patronymic
  • Email address
  • Phone numbers
  • Year, month, date and place of birth
  • Location of volunteer services
  • Type of volunteer service
  • The site also collects and processes anonymous data about visitors (in the form of cookies)
  • The above data, further in the text of the Policy, are united by the general concept of Personal data.

4. Purposes of personal data processing

  1. The purpose of processing the User's personal data is to inform the User by sending emails; providing the User with access to the services, information and/or materials contained on the website.
  2. The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive informational messages by sending an email to the Operator at new products and services and special offers.”
  3. Anonymous data of Users collected using Internet statistics services is used to collect information about the actions of Users on the site, improve the quality of the site and its content.

5. Legal grounds for the processing of personal data

  1. The Operator processes the User's personal data only if they are filled in and / or sent by the User independently through special forms located on the website By filling out the appropriate forms and / or sending their personal data to the Operator, the User agrees with this Policy.
  2. The Operator processes anonymized data about the User if it is allowed in the User's browser settings (saving cookies and using JavaScript technology is enabled).

6. The procedure for collecting, storing, transferring and other types of processing of personal data

The security of personal data processed by the Operator is ensured by implementing the legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

  1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.
  2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of applicable law.
  3. If inaccuracies are found in personal data, the User can update them independently by sending a notification to the Operator at the Operator's e-mail address marked “Updating personal data”.
  4. The term for processing personal data is unlimited. The User may at any time revoke his consent to the processing of personal data by sending a notification to the Operator by e-mail at the Operator's email address marked "Withdrawal of consent to the processing of personal data".

7. Deletion of personal data

The user can delete his personal data at any time when using the Volunteer Center. This can be done in two ways.

  1. Independently through the GUI of the Volunteer Center website. By following these steps:
    1. Login with your account to the Volunteer Center website.
    2. In the context menu of the account (upper right corner), select "Account Settings".
    3. Select the "Delete account" operation.
    4. After confirmation in the dialog that appears, the account and all personal data associated with it will be deleted.
  2. By sending a request to the Operator's e-mail address marked "Deletion of personal data".
    • The request must be sent from the email address specified in the removal request.
    • The Operator will contact the User to confirm the request, after which the account and all personal data associated with it will be deleted by the Operator.

8. Cross-border transfer of personal data

  1. Before starting a cross-border transfer of personal data, the operator is obliged to make sure that the foreign state to whose territory it is planned to transfer personal data provides reliable protection of the rights of personal data subjects.
  2. Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the subject of personal data to the cross-border transfer of his personal data and/or execution of an agreement to which the subject of personal data is a party.

9. Final Provisions

  1. The User can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail
  2. This document will reflect any changes in the policy of processing personal data by the Operator. The policy is valid indefinitely until it is replaced by a new version.
  3. The current version of the Policy is freely available on the Internet at