Complaints and Feedback

Email: center@help-step.org

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Complaints and Feedback

You have reached the page where you can leave your complaints about the work of the foundation or undesirable actions of employees/volunteers. All complaints are processed in complete confidentiality, in accordance with measures to protect the complainant from possible retaliation.

The application is accepted for consideration within 24 hours from the moment of its submission. The applicant is informed about the results of the complaint consideration within 7 working days from the date of submission of the complaint.

Describe the nature of the complaint, specifying the location, date, and time of the incident. Fields marked with an asterisk (*) are required.

Your name

Name*

Last name*

Your contacts

Phone*

Email

Event place

Settlement*

Address*

Event time

Event date*

Event time

Your appeal*

(Describe the nature of the complaint. Include a description of the actions or behavior that are considered undesirable. Describe the individuals involved in the incident. Include other relevant information.)